Smart+Notebook

=Smart Notebook Basics:= media type="custom" key="22185152"

=Smart Response:= media type="custom" key="22185168"

=Smart Notebook and Response:=

If Adobe Gallery Items will not work in SMART Notebook, there may be an error with your Adobe Flashplayer on your computer or laptop. Follow the steps below for the solution to this issue:

Downgrade Adobe Flash Player from version 11.9.X to 11.8.800.168. **Important**
 * You must use Internet Explorer Internet browser for all of the downloads the procedure below.
 * When you complete each of the installations in the procedure below, Adobe prompts you to choose an update method. Select **Notify me to install updates** or **Never check for updates** to ensure that Adobe Flash Player does not update to 11.9.X again.

**To downgrade Adobe Flash Player on a single computer**
 * 1) Open this page in Internet Explorer web browser.
 * 2) Download the Adobe Flash Player uninstaller -
 * 3)  [[file:Adobe Flashplayer Uninstaller.exe]]
 * 4) Close all applications that run Adobe Flash Player, including Internet Explorer and SMART Notebook software.
 * 5) Run the uninstaller and follow the on-screen instructions.
 * 6) Restart your computer.
 * 7) Using Internet Explorer, download and run Adobe Flash Player ActiveX 11.8.800.168 - [[file:Adobe Flashplayer ActiveX.exe]]
 * 8) Again in Internet Explorer, download and run Adobe Flash Player Plugin 11.8.800.168 - [[file:Adobe Flashplayer Plug-in.exe]]
 * 9) Restart your computer.
 * 10) Start SMART Notebook software.