Frequently+Asked+Questions

This page has a list of frequently asked questions with possible solutions.
Stuck on an escalator? We have all been there. Below are some things you can try if you are having issues with new technology. media type="youtube" key="oXCuGvsThEw?rel=0" height="390" width="480"

=__FAQs__=

**Moodle:**

 * How do I create and edit a Moodle? **
 * Can I upload Examview Tests to Moodle? **

**Smart Response:**
**What should I do if my Smart Response tabs do not show up in Smart Notebook?** Open the following .pdf file to access directions on how to fix this problem. You can also click on the video explaination:

media type="file" key="Smart Notebook and Response Compatibility.wmv" width="300" height="300"


 * How do I upload ExamView tests to use as a Smart Response Quiz? **

Using myedinsight: Manually:
 * How do I import student information (first name, last name, student ID) into Smart Response? **

This problem is a result of inserting the wrong type of title page or not inserting a title page at all. If you already have a title page for your quiz, delete it. Click on the " __Response__" tab at the top of Smart Notebook and select "__Insert title page__." Format your title page and save your notebook file. Your quiz questions should now be linked together.
 * The questions in my Smart Response Quiz are not linked together. When I move from one question to another I have to stop the quiz to start the next question. How do I link those questions together as one quiz? **

Yes you can. The first thing that you need to do to make sure that this will work is to check the version of Smart Notebook and Smart Response that you are running. In order for Smart Response to work with Study Island, Smart Notebook has to be the most updated version. You can check these versions by clicking on the help tab when each application is running. The following document and video will help you to set up Smart Response with Study Island: media type="file" key="Using SMART Response with Study Island.wmv"
 * Can I use Smart Response with Study Island? **

Smart Response Information
 * The following is a link to general information about Smart Response: **

**Elmo Projector:**
Yes, but only if you have image mate software installed on your computer. This will allow you to run the elmo projector through your computer rather than as an external device. The image mate software CD should be included in the box that your elmo projector came in.
 * Can I use the smartboard to write on the image being displayed by the elmo projector? **

Videos:
The file size limit on edline is 25MB. If you have a video that exceeds that limit, import the video into windows movie maker. The Kiski Area laptops have windows movie maker installed on them. Drag the video file into the story board and save the file to your hard drive or network folder. Rename the video and select "best fit to file size" and enter 25 MB. Windows movie maker will publish your video at 25MB. You will then be able to upload your video to edline.
 * How can I upload a video to edline if the file size exceeds the limit? **

If your video is an .FLV file, download the Real Player and use it to convert the file to a .WMV. Click here to download realplayer. If you have any other type of video file (ex: .MOV, MP4, etc.), click here to download the free Danuisoft converter. You can also visit [|http://www.zamzar.com] to convert your videos online. Once your video is converted to a .WMV, it will work in Windows Movie Maker.
 * My video is not compatable with Windows Movie Maker. How do I change the file size? **

Download the VLC media player by clicking here. The VLC media player will allow you to display the movie on your laptop as well as through your projector.
 * When I try to play a movie on my laptop a copyright error displays and will not let me play the movie. When I open it in another application, it plays the movie without any sound. What should I do? **

=Recording Lessons:= If you have Notebook Software installed on your computer you can do this very easily. The following video will show you exactly how to do this: media type="file" key="Recording Presentations (Smart Notebook).wmv" width="300" height="300" If you do not have Notebook Software installed, the following application can be downloaded for free online and will perform the same task. Jing Screen Toaster is also an online application that does not require a download. Your screen captures can be created online and downloaded directly to your hard drive. Click on the link below to access this application: Screen Toaster
 * Can I record my lesson while I am teaching? **

= Laptops: =
 * What do I do when students try to log on and the message "Tree or Server cannot be found" appears? **
 * 1) **External Wireless Switch -** Check to see if your wireless switch is on the on position. This switch is located on the right side of the laptop above the usb port on the 2010-2011 Lenovos and on the front left beside the lid latch of the 2009-2010 Lenovos. If a green mark is showing, the wireless switch is on. Turn it off for 10 seconds and then turn it back on. Restart your computer. If no green mark appears, switch it to the on position and restart your computer.
 * 2) ** Internal Wireless ** - Press Fn F5. In the black box that appears, click on the Wireless Radio tab at the top. To the right of the "Wireless Radio" there will be a button that "Power Off" under the Click to Change Status column. Click on the button and allow the Wireless Radio to turn off. Close out of the black box, wait a few seconds and then press Fn F5 again. Turn the Wireless Radio back on by clicking on the "Power On" button and then close out again. This will reset your internal wireless signal.
 * 3) If the above operations do not work, there may be a problem with the laptop itself. The best thing to do is record the number of the laptop that is not working and submit an RTS form to technology services.

The best thing is to change the laptop power settings so that closing the lid does not change the current status of the computer. The following document will take you through this process step by step:
 * What should I do if I lose wireless connections on my laptops because students close the lids and put them away before they are completed logged off or shut down? **



= = =** PC Downloads: **= = = What software do I need on my computer to use some of the web 2.0 tools that are available? Adobe flash and java are necessary to run many of the web 2.0 tools. For example, your computer will need the lastest update of Adobe Flash to run Glogster in presentation mode. Without it, you can see the videos on the glog but will not be able to play them. There is a free update to Adobe Flash at [].

Your computer will need Java to run Wordle.net. You cannot create a word wall with out it. The free download for Java is at [].

=** Google Docs: **= Yes. Follow the directions in the file below.
 * Can I share all of the documents that I make in Google Docs with my students? If so, how? **

=Prezi:= Can I add music to my Prezi? Yes, but it can only play as background music. What must happen is a conversion from audio (mp3) to a video (.swf specifically) file to make it compatible with prezi… Follow these steps: 1. Using Audacity Mix the audio (any number of songs) into one. If you only want to use one song, this step is unnecessary. 2. Then Place any picture and your mixed audio file in Windows Movie Maker 3. Produce the video 4. If you do not have a standalone video converter on your computer, go HERE and convert your .WMV video to swf 5. Now you can upload the .SWF file to prezi. Keep it off to the side and out of site of your presentation.